Privacy Policy

We value your privacy

This Data Privacy Information explains when and why we collect personal data, how we use such data and how we protect such data and your associated rights.

We process and transfer your personal data on a legal basis only, in particular to fulfill contractual requirements, for legitimate interests or based on your consent. We will always comply with the General Data Protection Regulation (GDPR) when dealing with your personal data.  The purpose and the legal basis are mentioned separately for all functions of our website.

Responsible Controller:

Please, see the imprint (click)

Your rights

You have the right of access, the right to rectification, erasure, restriction of processing, data portability and the right to object. Where data processing requires your consent, you can withdraw your consent to future use at any time. You also have the right to complain to the relevant data protection authority.

Retention period

Your data will be deleted as soon as storage is no longer required (e.g. fulfilling legal retention requirements, generation, execution or defence of legal requirements). We may also anonymize your data instead of deleting them. In this case any information suitable to determine your identity will be irrecoverably deleted. 

Data transfer

We use various service providers and third parties (“data processors”) to continuously improve our website and mobile applications and to provide you with user-friendly services.

HEARRING only uses data processors who have signed the corresponding data protection agreements and offer sufficient guarantees under applicable law. As far as possible, we select cooperation partners who are based or have their servers within the European Union (EU).

In order to be able to offer you certain services, we commission third-party providers with headquarters or servers outside the EU. Unless otherwise stated below, we use the EU standard contractual clauses as suitable guarantees: https://eur-lex.europa.eu/legal-content/EN/TXT/?qid=1611757441889&uri=CELEX%3A32010D0087 to ensure a GDPR-compliant level of protection of your data.

In addition, we pay attention to additional security measures and data protection regulations or certifications of our partners.

 
When you visit our website, we collect the following information: 
Name of the visited website, requested file, date/time, downloaded data volume, notification of successful retrieval, browser type/version, operating system, the previously visited website and the IP address. Legal basis: Legitimate interests – Art. 6 (1) f) GDPR – Safe handling of the website.
 
Marketing purposes
For our marketing purposes we reserve the right to process the following information: first and last name, e-mail address. We will use these data to send offers and information about our services and voluntary surveys. Legal basis: Consent – Art. 6 (1) a) and Legitimate interests – 6 (1) f) GDPR.
 
Our Website offers the following functions:
Contact Form 
You can contact us directly (e.g. to ask about our products, request support, etc.) by completing our contact form. Contact is normally established by e-mail. When submitting the contact form, the following data from the completed fields will be processed: First name, last name (optional), e-mail address, data concerning the request. 
Purpose: Answering/assisting you with your request
Legal basis:  Performance of a contract and/or entering into a contract – Art. 6 (1) b) GDPR
 
Cookies
A cookie is a small text file saved to the user’s terminal by a website. Websites use cookies mainly to restore previous user settings, to follow user queries or analyse user behaviour.
You can also use the website without cookies. You can deactivate the storing of cookies in your browser, limit cookies to certain websites or set your browser to inform you before saving cookies. You can delete the cookies from your terminal’s hard disk at any time via the data protection function of your browser. In this case functions and user friendliness of the website may be restricted. Legal basis: Consent – Art. 6 (1) a) GDPR and Legitimate interests – Art. 6 (1) f) GDPR – Analysis, optimization and economic use of the website.
 
Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc, (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The use includes the Universal Analytics operating mode. This facilitates the assignment of data, sessions and interactions across several devices to a pseudonymous user ID and thus the analysis of a user’s activities across devices.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website and Internet use.

For more information on data protection please visit: https://policies.google.com/

Legal basis: Consent – Art. 6 (1) a GDPR

 

 

Social Media

You can find HEARRING online via social media. We use the platform LinkedIn to communicate with you and publish information about our products and work. Your feedback is used to improve our products and services. We receive anonymous statistics from these providers about: comments, sharing, likes, subscriptions and similar interactions, you can find their privacy information below.

We are jointly responsible with the providers. For inquiries about your personal data, you can contact both, the operator and us.

Purpose: Online communication, publish information about products and services. Evaluate Feedback for product and service improvement.

Legal Basis: Legitimate interests – Art. 6 (1) f) GDPR – public relations and communication, improvement of products and services.

LinkedIn

LinkedIn is a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. Data protection information: https://www.linkedin.com/legal/privacy-policy.

 

Social Media Plug-Ins

We also use so-called social media plugins (hereinafter “buttons”) to link our website to social networks:

  • LinkedIn (LinkedIn Button and Social Widgets)
  • Google (Google+ Button and Social Widgets, Google Fonts, YouTube Button and Social Widgets)

When you visit our website, these buttons are disabled, i.e. they do not send any data to the respective social networks without your intervention. You can activate the buttons with your click. The buttons remain active until you de-activate them or delete your cookies.

After activation, a direct connection is established with the server of the social network. If you are logged in to the social network, this can assign your visit to this website to your user account.

We have no influence on the amount of data transferred to the social network.

For the purpose and scope of data collection and use of data by the social network as well as your related rights and settings options to protect your privacy, please refer to the privacy policy of the respective social networks.

Legal basis: Consent – Art. 6 (1) a GDPR

 

HEARRING Boost – Learning Management System (LMS)

You can use our online learning management system containing information conveyed through courses on a variety of hearing-related topics. For registration, the following data is required: first and last name, email address, and a personal password that you can set yourself.

We use your email address to send you automated information, such as reminders for due dates of courses or assignments. In courses with a designated instructor, the instructor can send email messages to the participants as part of the training process.

The courses you have attended and your user behavior are recorded within the learning platform in order to optimize our offer. For all learning activities, your learning progress, your answers and test results are recorded in order to document your learning success.

Additional information that you can optionally share on our platform (e.g. adding your social media accounts to your profile, or submitting course reviews) may be visible to other visitors of our site. If a course review you submitted gets approved, it will be displayed alongside your first and last name for other users to see.

Purpose: Operation and optimization of the learning platform

Legal basis: Performance of a contract and/or entering into a contract – Art. 6 (1) b) GDPR and Legitimate interest – Art. 6 (1) f) GDPR – optimization of online offers

 
Change information:
We will update this data protection information when changing our website or for other reasons requiring such updates. The valid version is always posted on this website. Release date of current version: 31.05.2021.